Privacy Policy
Belloventures ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile application, or use any of our services including but not limited to airtime recharge, data bundle subscription, cable TV subscription, electricity bill payment, and airtime to cash conversion.
1. Information We Collect
- Personal Information: Name, phone number, email address, bank details (for withdrawals), BVN (where applicable)
- Transaction Information: Payment details, transaction history, beneficiary phone numbers
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, referral sources
2. How We Use Your Information
- To provide, maintain and improve our Services
- To process transactions and send transaction notifications
- To communicate with you (including support and marketing with consent)
- To prevent fraud and enhance security
- To comply with legal obligations
3. Information Sharing
We do NOT sell your personal information. We may share your information with:
- Payment processors and financial institutions
- Network operators (MTN, Airtel, Glo, 9mobile) for service delivery
- Regulatory authorities when required by law
- Service providers under strict confidentiality agreements
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction.
5. Your Rights
Subject to applicable law, you may have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention obligations)
- Object to or restrict processing
- Data portability
6. Cookies & Tracking Technologies
We use cookies and similar technologies for essential functionality, performance analytics, and (with consent) personalized advertising.
Terms of Service
Welcome to Belloventures. These Terms of Service ("Terms") govern your access to and use of our services.
1. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
2. Eligibility
You must be at least 18 years old or have parental/guardian consent to use our Services.
3. Account Registration & Security
- You are responsible for maintaining the confidentiality of your account credentials
- You must provide accurate and complete information during registration
- Notify us immediately of any unauthorized use of your account
4. Services Description
We provide:
- Airtime & Data recharge
- Cable TV subscription (DStv, GOtv, Startimes)
- Electricity bill payments
- Airtime to Cash conversion
5. Pricing & Payment
- All prices are displayed in Nigerian Naira (₦)
- Prices are subject to change without notice
- We reserve the right to correct any pricing errors
- Failed transactions may be refunded within 7 working days
6. Prohibited Activities
You agree NOT to:
- Use the service for money laundering or fraud
- Attempt to gain unauthorized access
- Engage in any form of network abuse
- Use automated systems to access the service
- Resell our services without authorization
7. Termination
We may suspend or terminate your account immediately if you violate these Terms, engage in fraudulent activities, or for any other reason at our sole discretion.
8. Limitation of Liability
To the fullest extent permitted by law, Belloventures shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of our services.
9. Governing Law
These Terms shall be governed by the laws of the Federal Republic of Nigeria.